LEAD TIME AND PRODUCTION
At Maman Rugs, we believe that natural materials are not only better for the environment but also create a more beautiful and sustainable product. That's why all of our rugs are made from 100% natural materials, with no added chemicals or harsh dies. We take great care to source our materials from ethical and sustainable suppliers, ensuring that our rugs are not only beautiful but also environmentally responsible.
All of our rug designs are created in-house, from our studio in Los Angeles, California. We work tirelessly to create unique and timeless designs that will complement any home decor style. Once our designs are finalized, we work with our team of skilled artisans in Bhadohi, India, to bring them to life.
The weavers we work with in India are from a family business that has been around for 4 generations. They are highly skilled in traditional rug-making techniques, passed down through generations, and they use their expertise to handcraft each rug with the greatest care of skill and attention to detail. We take great pride in working with these artisans and ensuring that they are paid fair wages and treated ethically.
Because our rugs are made to order and handwoven, they can take anywhere from 4-8 weeks to produce. But we believe that the time and care that goes into each rug is worth it, resulting in a beautiful and durable product that will last for generations.
As each of our rugs is handmade, there may be slight variations between each rug. This is because our artisans work with natural materials and use traditional techniques, which can result in subtle differences in color, texture, and size. We believe that these variations only add to the beauty and uniqueness of each rug, making it a one-of-a-kind piece that you will treasure for years to come.
In a world where mass-produced goods dominate the market, we take great pride in creating handmade rugs that are unique, beautiful, and sustainable. By choosing one of our rugs, you are not only investing in a high-quality product, but you are also supporting a tradition of craftsmanship and preserving a piece of history that has been passed down through generations.
SHIPPING
Shipping is a flat rate of 75.00 USD no matter where you live. Duties and taxes are included in the shipping fee.
RETURN POLICY
We take pride in creating handmade rugs that are unique and of the highest quality. Each rug is made to order, which means that we cannot accept returns or exchanges. Before placing your order, we ask that you carefully consider your measurements, colors, and designs to ensure that you are completely satisfied with your purchase.
We understand that choosing the perfect rug can be a daunting task, and we are here to help guide you through the customization process. Our team of experts is available to answer any questions you may have and to provide you with the information you need to make an informed decision.
Please note that because each of our rugs is made entirely by hand, there may be slight variations in pattern and color. These variations are a natural part of the handmade process and only serve to enhance the beauty and uniqueness of each rug.
We also want to note that while we make every effort to ensure that the colors displayed on our website are accurate, colors may look slightly different in person than they do online. If you have any questions about a particular rug or need more information, please do not hesitate to reach out to us at info@mamanrugs.com. We are committed to providing our customers with the highest level of service and satisfaction, and we look forward to helping you find the perfect rug for your space.
CANCELLATION
You will have 24 hours from the time your oder is placed to make any changes to the design or to cancel your order for a full refund.
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